Build-to-rent operations for Australia

Run every BTR building from one suite.

Leasing, Concierge, Works, Trades, Compliance and Portfolio on one record. Intelligence prepares the next step. Your team decides.

Works with the systems you already run. It does not have to replace them on day one.

In development · looking for design partners

The suiteIn development
Intelligence, under every partYour data, your environment
AI drafts the next stepA person approves it
Concept design. Not a product screenshot. In development.
Your data, your environmentDesigned to run in AustraliaA person approves

Where the day goes

Same case. Five tools. Nobody sure who has it.

  • Leasing

    An enquiry waits while someone checks three systems.

  • Works

    A job closes with the evidence still in an inbox.

  • Head office

    The weekly picture gets rebuilt by hand, again.

What we hear from BTR operators. Not measured results.

The suite

Six parts. One foundation.

Each part prepares the work. A person approves before anything goes out.

For leasing teams

Leasing

Enquiry to signed lease.

Triage enquiries, book viewings, prepare renewals on one resident record.

In development

For residents

Concierge

Ask once. Get an answer.

Requests, bookings, parcels and access, with updates sent when a person approves.

In development

For building teams

Works

Start the day prioritised.

Work orders and inspections, ranked for today.

In development

For contractors

Trades

Attend. Upload. Close.

Jobs assigned, attendance confirmed, evidence attached to the job.

In development

For building managers

Compliance

See what falls due.

Inspections, certificates and records tracked with evidence. Holds the evidence and never certifies.

In development

For head office and owners

Portfolio

One picture, no re-asking.

Portfolio dashboards and owner reporting with an audit trail.

In development

For everyone

Intelligence

Prep to decision.

Daily brief, triage and drafted replies from your own data. It stops at approval. A person decides every action.

In development

Shared record

One record of home, resident and job.

Fewer tool switches per case. Evidence stays with the work. Every material action lands on the audit trail.

One context

The same resident and home across leasing, concierge and works.

Evidence on the job

Photos, notes and certificates attached where the work happened.

One picture for head office

Head office reads the operating picture without chasing the building team.

How we begin

Design. Deploy. Operate.

Start where your team loses the most time.

  1. Design

    Map the daily decisions and where time leaks. With design partners, this is the Decision Design Sprint.

  2. Deploy

    Configure for your buildings, systems and processes, in your environment.

  3. Operate

    Keep it accurate, secure and improving after go-live.

Intelligence prepares and proposes. You approve. Then it acts. Consequential actions wait for a person.

Consequential actions wait.

Your data, your environment. Designed to run in Australia.

Built on OutSystems for apps, cases, and human-in-the-loop approval.

Why OutSystems
James Park, founder of ARK360

Designed and built by a solution architect with 17 years across property, construction and government.

Meet James

Shape it with us.

In development. Two ways in for Australian BTR operators.

  • Decision Design Sprint

    Two to three weeks with design partners. Scoped in writing before work starts.

  • Six-week Pilot

    One operating asset. No published prices on this site.

ARK360 · Connected operations for build-to-rent · Sydney, NSW