Local & State Government

Transform Housing & Development Service Delivery

Purpose-built applications for development approvals, building compliance, planning assessments, and housing program management for Australian councils and state housing authorities.

Enterprise Apps

Specialized applications for housing, planning, and development operations

Development Applications Portal

Online DA lodgement system with document management, fee calculation, referral coordination, and applicant notifications.

  • Online DA submission and tracking
  • Automated fee calculation
  • Integrated referrals and notifications

Building & Construction Compliance

Building certificate management, inspection scheduling, compliance tracking, and certification workflows for certifiers and council officers.

  • Construction certificate processing
  • Inspection scheduling and reporting
  • Occupation certificate issuance

Planning Assessment Workspace

Comprehensive planning assessment tools with GIS integration, policy compliance checking, referral management, and report generation.

  • GIS-integrated assessment tools
  • Automated compliance checking
  • Assessment report templates

Social Housing Management

Complete housing program delivery system for state housing authorities including tenant management, applications, allocations, and maintenance.

  • Housing application and waitlist management
  • Tenancy and allocation workflows
  • Maintenance request management

Housing Assistance Programs

Grants and subsidies management for first home buyers, affordable housing initiatives, and homelessness support programs.

  • Online grant applications
  • Eligibility assessment automation
  • Payment disbursement and reporting

Subdivision & Land Registration

Subdivision application processing with plan checking, compliance verification, easement management, and title registration coordination.

  • Subdivision plan assessment
  • Engineering plan approval
  • Linen plan lodgement

AI Agents

Intelligent automation for planning and housing services

Development Assessment Agent

AI assistant that analyzes development applications against planning controls, identifies potential issues, and generates preliminary assessment reports for planners.

  • Automated LEP and DCP compliance checking
  • Site constraint identification from GIS data
  • Draft assessment report generation
  • Referral agency identification

Housing Application Agent

Intelligent assistant for housing program applications that verifies eligibility, checks supporting documents, and prioritizes applicants based on need assessment criteria.

  • Automated eligibility verification
  • Document validation and fraud detection
  • Needs-based priority scoring
  • Applicant communication automation

Automation Workflows

Streamline planning and housing operations

DA Lodgement Validation

Automatically validate development application submissions, check document completeness, calculate fees, and trigger assessment workflows.

Referral Coordination

Automatically route applications to internal departments and external agencies, track responses, and consolidate feedback.

Certificate Generation

Automated generation and issuance of construction certificates, occupation certificates, and compliance certificates with digital signatures.

Housing Grant Processing

End-to-end automation of housing assistance applications from eligibility checking through approval and payment disbursement.

Compliance Monitoring

Automated tracking of building works compliance, condition monitoring, and enforcement action triggers for non-compliance.

Tenant Communications

Automated notifications for housing applicants, rent reviews, maintenance schedules, and tenancy renewals.

Ready to Transform Your Housing & Development Services?

Discover how ARK360 can help your council or housing authority deliver better outcomes for your community with faster processing and improved service quality.