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Productised specialist services

Clear offers. Easy to buy.

ARK360 packages BtR technology work into productised specialist services: architecture, launch, integration and fractional leadership. Sell the next logical step, not everything at once.

01 — How we engage

Diagnose, package, partner.

Consultative, insight-led and productised. The first engagement is narrow enough to buy and broad enough to matter.

01

Diagnose before prescribing

We start with your asset context, stack, operating model and urgency, not a product pitch.

02

Sell the next logical step

The first engagement is a clear package: review, launch, integration or fractional lead.

03

Build toward a lasting partnership

Clarity leads to implementation scope, then to ongoing optimisation as the portfolio grows.

02 — The four offers

Every offer answers five questions.

What it is, who it is for, what problem it solves, what is included, and how it is priced and delivered.

BtR Technology Architecture Review

A fixed-scope review that turns fragmented BtR technology into a clear operating architecture and roadmap.

Who it is for

Owners and operators who need clarity on direction before committing to a stack or vendor path.

What it solves

Fragmented thinking, an uncertain operating model, and an unclear technology roadmap.

Typical outputs
  • Current-state assessment of systems, workflows and vendors
  • Future-state operating architecture mapped to BTR OS layers
  • Priority map of gaps and quick wins
  • Phased delivery roadmap
Commercial model

Fixed-fee strategy package.

BtR Launch Package

A mobilisation package that gets a building from project delivery into working operations.

Who it is for

Teams approaching mobilisation or operational launch of a new asset or portfolio phase.

What it solves

Weak coordination between systems, workflows, vendors and go-live readiness.

Typical outputs
  • Launch and operating design
  • Workflow setup and mapping
  • Stack coordination across vendors
  • Operational readiness and go-live support
  • Operator enablement
Commercial model

Fixed-scope implementation and mobilisation package.

Integration & Specialist Delivery

Specialist design and delivery for the interfaces and data flows between BtR systems.

Who it is for

Clients with a specific technology gap, integration problem or access-led delivery need.

What it solves

Fragmented systems, missing interfaces, and poor event or data flow between tools.

Typical outputs
  • Integration design and interface map
  • Workflow connection across systems
  • Data layer setup and mapping
  • Selected implementation support
Commercial model

Staged delivery module or fixed-scope package.

Fractional BtR Technology Lead

Embedded BtR technology leadership on a retainer: roadmap, vendors, and delivery oversight.

Who it is for

Owners and operators who need embedded specialist capability without hiring a full-time BtR technology lead.

What it solves

Lack of internal specialised BtR operating technology leadership.

Typical outputs
  • Roadmap ownership and prioritisation
  • Vendor and system coordination
  • Ongoing optimisation of the operating stack
  • Specialist advisory and delivery oversight
Commercial model

Monthly retainer.

03 — In scope / out of scope

Disciplined about what we sell.

In scope

  • BtR operating system narrative and architecture
  • Launch and mobilisation support
  • Access-control-led integration strategy
  • Resident, workflow and data operating logic
  • Reporting and event visibility
  • Targeted AI-enabled operational use cases
  • Specialist design and implementation oversight

Out of scope

  • Claiming a complete enterprise PMS replacement
  • Overselling BTR OS as a fully scaled multi-tenant SaaS platform
  • Broad smart building claims without delivery depth
  • Highly custom software agency projects outside BtR operating logic
  • Unfocused AI innovation work with no operational anchor

Book a BtR technology review.

Clarify direction, package the next step, and keep the first engagement easy to buy.

Prefer email? hello@ark360.com.au