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Solutions · On-site teams

Less admin. More residents.

Move-ins, visitors, bookings and arrears in a few clicks from one console, with a complete audit trail behind every action. Nothing gets lost, and nothing lands on you unfairly.

01 — Your day

The front desk, before and after.

The four conversations that eat a shift, done in clicks.

Move-in day

Today:Paper packs, a fob handover, five systems to update and a queue at the desk.

ID verified, lease signed, credentials on the resident's phone the moment the lease starts.

Visitor at the lobby

Today:A sign-in book and a call upstairs, with no record of who actually came in.

Residents send time-boxed passes from the app. Every entry lands on the searchable trail.

Amenity bookings

Today:A shared inbox, a printed sheet on the gym door, and double bookings.

Residents book from the app against the capacity and schedule you set. No paper.

Arrears conversation

Today:A stale spreadsheet, then a hunt through email for the lease and payment history.

Rent, receipts and the lease sit on the resident record you already have open.

03 — Outcomes

What changes on the ground.

Less time updating systems, more time with the people in the building.

Move-in without paper

Application to keys in one flow, so move-in day is a welcome, not a workflow.

Seconds, not work orders

Issuing or revoking access is one action from the console.

The answer is on the record

Rent, lease, bookings and access history on one resident record, so you stop hunting across systems.

Questions answered first time

The record in front of you is complete, so a question at the desk does not become a ticket.

04 — Trust

Every action attributable. No grey areas.

When something is questioned, the trail shows who did what, when, and under what role. Nothing is pinned on memory.

Role-scoped by design

You can only act within your role, and that scope is visible, so approvals and handovers are clean.

Sentinel lands on the same trail

The AI agent is being brought up on the same governed tools your console uses, so its actions will be recorded exactly like yours.

Nothing off the record

Doors, bookings, payments and notices all write to one immutable trail.

Read about governance

Get BTR OS on your building.

Pilots run on one live building, with your team on the console and your residents on the app. Ask your operator, or book a pilot together.

Prefer email? hello@ark360.com.au