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Solutions · Residents

One app for the whole building.

Open the front door, invite friends, book the rooftop and pay rent from one app. No fobs, no paper forms, no guessing which portal.

01 — Your day

Daily life, without the friction.

The small moments the app quietly removes.

Getting in

Today:A fob you cannot lose, until you do, and a replacement fee.

Hold your phone to the reader. Lost phone? Your building team revokes and reissues in seconds.

Friends over

Today:Come down to let them in, or prop the door.

Send a visitor pass from the app. It works for the hours you choose, then expires on its own.

Booking the rooftop

Today:An email to the building manager and a wait.

See what is free and book it, right next to your door key in the app.

Rent

Today:A bank transfer to remember and a receipt to chase.

See what is due and what was paid, with receipts issued automatically.

03 — Outcomes

What it feels like day to day.

The building works the way your phone already does.

Move-in day is about moving

ID, lease and door access are sorted before you arrive, not in a folder of forms.

One app, not four portals

Entry, visitors, bookings and rent in one place, signed in once.

A lost phone is a non-event

Access is revoked and reissued in seconds, not rekeyed over days.

Answers without back and forth

Your building team sees the same record you do, so questions get sorted first time.

04 — Trust

Your data, handled properly.

The same governance that protects the operator protects you.

Stored in Australia

Your data lives on Microsoft Azure with Australian data residency.

Biometrics under the Privacy Act

Where biometric entry is offered, handling is aligned to the Privacy Act and OAIC guidance.

Entries are facts, not guesses

Building access is recorded on a governed trail, which protects residents too: who came in, and when, is never a matter of opinion.

Read about governance

Want this in your building?

BTR OS reaches residents through the building operator. If your building could use it, the person to ask is your operator or building manager.

Prefer email? hello@ark360.com.au